FAQ

Frequently Ask Questions

Common Questions

Most Popular Questions.

Explore Our FAQs: Quick answers to your questions! From shipping details to product inquiries, find the information you need for a seamless experience with Houston Scientific.

Houston Scientific offers a diverse range of high-quality pharmaceutical products, including both patented and off-patent options. Our portfolio covers essential vitamins and other innovative healthcare solutions.

Certainly! Our focus on the new essential vitamins segment underscores our commitment to delivering innovative and impactful healthcare solutions. These products are designed to meet the evolving needs of healthcare professionals and patients.

Placing an order with Houston Scientific is simple. You can explore our product catalog on our website and use our user-friendly online ordering system. For any assistance, our customer support team is ready to guide you.

Our pharmaceuticals stand out due to their unwavering commitment to quality, affordability, and innovation. We leverage the expertise of top scientists, health advisors, and product formulators to ensure that each product meets the highest standards of excellence.

Yes, absolutely. Houston Scientific adheres to strict regulatory standards. Our manufacturing alliance is committed to quality, and each phase of production undergoes rigorous testing to ensure compliance with all relevant regulations.

A pharmacy with world-class service.

Experience world-class service at our pharmacy. From knowledgeable staff to a diverse range of high-quality products, we prioritize your health and well-being with unmatched care and expertise.

Payment Questions

Most Popular Questions.

Explore our Payment FAQs: Secure transactions, accepted payment methods, and steps for updating billing information. Your guide to seamless and hassle-free payment experiences with us!

We accept a variety of payment methods for your convenience, including credit/debit cards (Visa, MasterCard, American Express), digital wallets, and direct bank transfers. You can view the full list of accepted payment methods during the checkout process.

To update your billing information, log in to your account and navigate to the "Billing" or "Account Settings" section. Here, you can securely update your credit card details, billing address, and other relevant information. If you encounter any issues, please contact our customer support for assistance.

Our shipping process is designed to be straightforward. Once you place an order, our team processes it promptly. The order is then dispatched from our facility, and you'll receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment until it reaches your doorstep.

We offer several shipping options to accommodate your needs. During the checkout process, you can choose from standard, expedited, or express shipping, each with its associated costs. The shipping cost is calculated based on factors such as the delivery destination and the chosen shipping method. You can view the shipping costs before finalizing your order.

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